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Proxies Questions

How do I contact Proxies?

If you have questions about Proxies or your order please send an email to or We typically respond within 48hrs. Our customer support is closed over the weekends.

What are Proxies?

Proxies are layered blends of juices, teas, spices, bitters, and more with all the complexity of great wine, and none of the alcohol.

Proxies don’t necessarily taste exactly like any specific wine, but are designed to look, feel, and drink like wine. They have acidity, texture, tannin, and spice and are crafted to pair with food and be enjoyed in wine glasses. Wine, but not.

Learn More.

How do Proxies differ from non-alcoholic wine?

Conventional non-alcoholic wines are made by stripping the alcohol out of wine (usually cheap bulk wine, at that). The result is a drink that tastes next-to-nothing like the real thing. They’re sweet, lack complexity, and don’t pair well with food. Proxies, by contrast, are designed from the start with flavor and the ability to pair with food in mind. They’re designed to be an effective proxy, not a pale imitation. Instead of dealcoholized plonk, we craft layered blends of juices, teas, spices, bitters, and more. More details on the difference between Proxies and conventional non-alcoholic wine are available here.

How should I store my Proxies?

Proxies have a nine month shelf-life and are best stored in a cool dark place like you would with wine. After opening, pop the cork back in and enjoy within one week.

How should I serve my Proxies?

Proxies are best enjoyed in wine glasses and are designed to pair with food. For optimal flavor—or if you’re just feeling fancy—try decanting your Proxies before serving.

Are Proxies safe to drink during pregnancy?

We work hard to ensure that Proxies are free of harmful bacteria and safe for everyone to consume. To create the best flavor possible, Proxies do contain a portion of cold-pressed juice. While these juices are not pasteurized in the traditional sense, we always bring them to a low pH that kills off any bacteria such as salmonella, listeriosis, and E. coli before blending them with our other ingredients. 

While Proxies are non-alcoholic beverages, they may contain trace amounts of alcohol, just like kombucha, or even foods containing vanilla extract. Proxies always fall below 0.5% alcohol by volume (the threshold to be classified as non-alcoholic according to the FDA and other regulatory agencies).

We are mindful that people make different choices when it comes to pregnancy, so if you’re concerned please consult your healthcare provider for more guidance. 

What should I try first?

The Tasting Set is the ideal introduction to the world of Proxies. This four-pack of our core flavors features two whites—one crisp and herbal, the other lush and aromatic—, a refreshing rosé, and an elegant red.

Can I find Proxies in stores?

Proxies are available in select wine shops, restaurants, and specialty retailers across North America. If you don't see Proxies in a store near you, tell us where you shop most often by filling out this form and we'll make sure our team adds your request to the top of our list.

Are Proxies vegan and gluten-free?

All Proxies are vegan and gluten-free.

Do Proxies contain caffeine?

Most Proxies are made with some form of caffeinated tea and typically contain about 1/4 the amount of caffeine as would be in a similar size serving of tea.

Can I get more nutritional information on Proxies?

Full nutritional information is available on each product page. Proxies are low in calories—typically about 1/4 of a glass of wine—and full of flavor.

What is the "Proxies Club"?

Join the Proxies Club and get six of our newest and best bottles, four times a year. Chef and sommelier collabs, exclusive seasonal releases, and all our favorite flavors. Red, white, sparkling, and beyond. Fresh flavors balancing fruit, acidity, spice, and body with all the complexity of great wine, and none of the alcohol.

What if I have a bad experience with Proxies?

If you have a bad order experience with Proxies, whether related to fulfillment or product quality, please send an email to and we will do our best to make things right.

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Shipping Questions

Where do you ship?

Proxies are available for shipment throughout the United States and Canada. Excluding Hawaii, Alaska and The North West Territories.

When will my Proxies ship?

Whether you purchase a one-time order or are a new subscriber, you will be charged at time of purchase and your order will ship within five days.

You will receive an email with tracking information once your order ships, but please allow five to seven business days for delivery excluding delays due to Covid-19 or other factors outside our control.

When do my subscription orders ship?

Proxies Club orders ship every 30 days following your initial order. Subscriptions to other Proxies can be set to the interval of your choice.

All subscriptions can be paused, skipped, or canceled at any time.

Returns Questions

What’s your return policy?

If anything is wrong with your order, please email within 14 days of receiving your goods, and we'll make it right! If your product is broken, please include a photo of the broken item in the packaging.

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